Paula’s Jewelry – Privacy Policy

Effective as of November 3, 2025

1. Introduction

Paula’s Jewelry (“we,” “our,” or “us”) is committed to protecting the privacy of our customers.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

We may collect the following types of information:

• Personal identification details (name, phone number, email address).

• Billing and shipping information when applicable.

• Records of purchases, communications, or service inquiries.

• Website interaction data such as form submissions and messages.

We do NOT collect or store credit card numbers; all payments are securely processed through third-party payment providers.

3. How We Use Your Information

Your information may be used for:

• Processing purchases, orders, or service requests.

• Communicating with you regarding orders, questions, or customer support.

• Improving our products, services, and customer experience.

• Legal compliance and fraud prevention.

4. How Your Information Is Stored and Protected

We take reasonable administrative, technical, and physical measures to safeguard your information.

We do not sell, rent, or trade personal information to third parties.

Access to personal data is limited to authorized personnel who require it for business purposes.

5. When We Share Information

We may share your information only in the following cases:

• With trusted service providers (such as payment processors or shipping carriers).

• When required by law, court order, or government request.

• To protect our business from fraud or unlawful activity.

We do NOT share information with advertisers or unrelated third parties.

6. Customer Rights

You may request:

• Access to the personal information we have on file.

• Corrections if your information is inaccurate.

• Removal of your information, unless required to retain it for legal, tax, or fraud-prevention reasons.

7. Data Retention

We retain personal information only as long as necessary for:

• Business and accounting records,

• Legal compliance,

• Warranty or service-related communication.

8. Cookies and Website Tracking

Our website may use cookies or basic analytics tools to improve user experience.

No personally identifiable information is collected through website tracking.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time.

The version posted on our website is the most current.

11. Contact Information

If you have questions about this Privacy Policy or wish to make a data request, contact us at:

Paula’s Jewelry

160 Main St., Peabody, MA 01960 USA

Phone: (978) 930-3987

Email: paula@paulas-jewelry.com

Website: https://paulas-jewelry.com